Privacy Policy

Last Updated: 11-20-25

At Flosache’s Soap and Candle Essentials (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, make a purchase, or interact with our services.

We may collect personal information that you provide directly, including:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party payment processors)
• Any messages or information you submit through forms or communication with us

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on our site
• Cookies and similar tracking technologies

This helps us improve your experience and better understand how our site is used.

We use your information to:

• Process and fulfill orders
• Communicate with you about your purchase
• Provide customer service and support
• Send updates, promotions, or newsletters (only with your consent)
• Improve our website, products, and user experience
• Prevent fraudulent activity and ensure security

We use reasonable administrative, technical, and physical safeguards to protect your information.
While no online system is 100% secure, we work to ensure your data is handled responsibly and safely.

We do not sell or rent your personal information.

We may share your information only with:

• Trusted third-party service providers, such as payment processors, shipping carriers, and website tools, who help us operate our business
• Legal authorities, if required to comply with law or protect our rights

All third parties are required to protect your information and use it only for the services they provide.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze site traffic and performance

You can adjust your browser settings to refuse cookies, but this may affect your experience on the site.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications at any time

To make a request, contact us at: flosachesfashion@gmail.com

Our website and products are not directed to children under 13. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Flosache’s Soap and Candle Essentials
Email: flosachesfashion@gmail.com
Phone:614-620-9958
Address: Columbus, OH